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Artikels
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Closing the Feedback Loop: Ensuring effective action from student feedback
ABSTRACT Feedback from students can inform improvement in higher education institutions and be part of the students’ role in university management. To be effective it is important to ‘close the loop’: from student views, through identifying issues and delegating responsibility for action, to informing students of the action resulting from their expressed views. The focus of this paper is the Student Satisfaction Approach, an institution-wide survey used internationally. The paper explores the different ways universities feed back information to students following institution-wide surveys, including the different presentation styles and the types of issues that are presented to students, drawing on international examples. Vir volledige artikel kliek hier: |
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Collecting and using student feedback on quality and standards of learning and teaching in HE
A report to HEFCE by the Centre for Higher Education Research and Information (Open University), NOP Research Group and SQW Ltd
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Dealing with Hurtful Student Comments
"Helpful advice from faculty who've been there"
Faculty work hard to provide students with a solid educational experience in their discipline. For any of a variety of reasons, e.g., immaturity, frustration, authority issues, etc., some students make comments in evaluating their professors that are primarily hurtful in tone. FaCET solicited advice from faculty on how they deal with hurtful student comments and cope with them emotionally and constructively. We hope the following comments will be of benefit to you.
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